Warranty and Repair

If you have any questions, it is our promise to be there. Please contact us for a quick response

Hot Line +94 70 100 55 22

Email : service@ctilk.com

We are committed to assuring customer satisfaction by providing quality products and we will perform all the activities in a manner, which meets or exceeds the expectations of our customers.

We want you to be completely satisfied with every purchase you make with us. If you are in any way dissatisfied with the product, we’ll exchange it or replace with another appropriate model within 14 days of purchase. Simply, call or email us the problem and we’ll take care of you.

Certain products have extended warranties that are listed on the particular product page. Please see our product page for full details, and send us an inquiry if you'd like further clarification.


We provide comprehensive warranty for all our cash counting and detecting machines

  • The warranty is activated on the date of sale


  • We assure you to provide service and spare parts at reasonable rate after the warranty period